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Comprehensive Warranty Backed by Oakdene – Luxury Care You Can Trust

Oakdene Collection Warranty – Peace of Mind from People You Trust

At Oakdene Collection, we believe in taking care of our customers every step of the way. That’s why our warranty is backed by us – not by some distant third-party company. When you invest in a luxury vehicle, you deserve the assurance that any issues will be handled by the same trusted team you met when purchasing your car, not by a faceless call center.

What Does This Mean for You?

Extensive Coverage:
Our warranty covers the majority of electrical and mechanical parts, giving you confidence that your luxury car is protected.

Personal Service:
Since we handle your warranty directly, you’re dealing with people who know you and your vehicle. No frustrating hold times or anonymous call center experiences—just a quick call to the garage you trust.

Luxury Cars, Luxury Repairs:
We understand that with luxury vehicles come higher repair costs. Typically, just one major claim can cover the entire cost of your warranty, making it a smart, worry-free decision for your peace of mind.

When you choose Oakdene Collection, you’re not just getting a car; you’re getting the assurance that we’ll be there when you need us. We stand behind every car we sell, and that’s the Oakdene promise.

Feel confident, stay protected, and drive with peace of mind—knowing that we’re always here for you.

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Featured Cars

Representative Example HP

An OTR Cash Price of £26,900.00 with a deposit of £2,690.00 leaving an amount of credit of £24,210.00. The agreement is resulting a Representative 10.9% APR and a total amount payable of £33,835.80. Payments are based on a duration of agreement of 60 months, with a first monthly payment of £ 518.93, regular monthly payment of £518.93 and a final monthly payment of £528.93.
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FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.

If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address: The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email: complaint.info@financial-ombudsman.org
Website: www.financial-ombudsman.org