FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 1 - 15 of 24 Vehicles
MERCEDES-BENZ GLE CLASS
SUV 2.0 GLE300d AMG Line G-Tronic 4MATIC Euro 6 (s/s) 5dr (2019/69)
- ULEZCompliant
- 1,950cc
- Auto
- 24,410 Miles
- Diesel
Representative Example
Interest charges
£12,447.21
Interest charges
£9,788.80
MERCEDES-BENZ C CLASS
Coupe 4.0 C63 V8 BiTurbo AMG (Premium) SpdS MCT Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 3,982cc
- Auto
- 23,961 Miles
- Petrol
Representative Example
Interest charges
£9,472.00
MERCEDES-BENZ GLE CLASS
SUV 5.5 GLE63 V8 AMG S (Premium) Coupe SpdS+7GT 4MATIC Euro 6 (s/s) 5dr (2015/65)
- ULEZCompliant
- 5,461cc
- Auto
- 56,280 Miles
- Petrol
Representative Example
Interest charges
£9,018.40
MERCEDES-BENZ GLE CLASS
SUV 3.0 GLE350d V6 AMG Night Edition (Premium Plus) Coupe G-Tronic 4MATIC Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 2,987cc
- Auto
- 32,218 Miles
- Diesel
Representative Example
Interest charges
£8,941.00
MERCEDES-BENZ C CLASS
Coupe 3.0 C43 V6 AMG Night Edition (Premium Plus) G-Tronic+ 4MATIC Euro 6 (s/s) 2dr (2021/21)
- ULEZCompliant
- 2,996cc
- Auto
- 76,655 Miles
- Petrol
Representative Example
Interest charges
£8,463.94
Interest charges
£7,910.20
MERCEDES-BENZ E CLASS
Saloon 3.0 E43 V6 AMG (Premium Plus) G-Tronic+ 4MATIC Euro 6 (s/s) 4dr (2018/67)
- ULEZCompliant
- 2,996cc
- Auto
- 58,320 Miles
- Petrol
Representative Example
Interest charges
£7,214.20
MERCEDES-BENZ C CLASS
Coupe 4.0 C63 V8 BiTurbo AMG SpdS MCT Euro 6 (s/s) 2dr (2016/66)
- ULEZCompliant
- 3,982cc
- Auto
- 68,534 Miles
- Petrol
Representative Example
Interest charges
£7,085.20
MERCEDES-BENZ GLC CLASS
SUV 3.0 GLC43 V6 AMG (Premium Plus) Coupe G-Tronic 4MATIC Euro 6 (s/s) 5dr (2017/17)
- ULEZCompliant
- 2,996cc
- Auto
- 55,957 Miles
- Petrol
Representative Example
Interest charges
£6,935.80
MERCEDES-BENZ CLS
Saloon 2.0 CLS300d AMG Line Coupe G-Tronic Euro 6 (s/s) 4dr (2020/69)
- ULEZCompliant
- 1,950cc
- Auto
- 41,410 Miles
- Diesel
Representative Example
Interest charges
£8,498.63
Interest charges
£6,824.80
MERCEDES-BENZ GLA CLASS
SUV 2.0 GLA45 AMG (Premium) SpdS DCT 4MATIC Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 1,991cc
- Auto
- 52,000 Miles
- Petrol
Representative Example
Interest charges
£6,054.40
MERCEDES-BENZ E CLASS
Saloon 2.0 E300d AMG Line Night Edition (Premium Plus) G-Tronic+ Euro 6 (s/s) 4dr (2020/70)
- ULEZCompliant
- 1,950cc
- Auto
- 80,000 Miles
- Diesel
Representative Example
Interest charges
£6,741.61
Interest charges
£5,925.40
MERCEDES-BENZ A CLASS
Hatchback 2.0 A35 AMG (Premium Plus) SpdS DCT 4MATIC Euro 6 (s/s) 5dr (2019/69)
- ULEZCompliant
- 1,991cc
- Auto
- 62,806 Miles
- Petrol
Representative Example
Interest charges
£6,662.24
Interest charges
£5,539.00
MERCEDES-BENZ GLE CLASS
SUV 3.0 GLE500e V6 8.8kWh AMG Line (Premium Plus) G-Tronic+ 4MATIC Euro 6 (s/s) 5dr (2016/66)
- ULEZCompliant
- 2,996cc
- Auto
- 65,802 Miles
- Petrol Plug-in Hybrid
Representative Example
Interest charges
£5,255.20
MERCEDES-BENZ C CLASS
Convertible 1.5 C200 MHEV AMG Line Cabriolet G-Tronic+ Euro 6 (s/s) 2dr (2019/19)
- ULEZCompliant
- 1,497cc
- Auto
- 45,000 Miles
- Petrol
Representative Example
Interest charges
£5,260.08
Interest charges
£4,971.40
MERCEDES-BENZ C CLASS
Saloon 1.5 C200 MHEV EQ Boost AMG Line (Premium) G-Tronic+ Euro 6 (s/s) 4dr (2019/69)
- ULEZCompliant
- 1,497cc
- Auto
- 32,042 Miles
- Petrol
Representative Example
Interest charges
£5,772.01
Interest charges
£4,883.80
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org