FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 1 - 13 of 13 Vehicles
JAGUAR F-PACE
SUV 5.0 V8 SVR Quickshift AWD Euro 6 (s/s) 5dr (2019/69)
- ULEZCompliant
- 5,000cc
- Auto
- 45,000 Miles
- Petrol
Representative Example
Interest charges
£12,066.77
Interest charges
£10,152.40
JAGUAR F-TYPE
Coupe 3.0 V6 S Auto Euro 6 (s/s) 2dr (2016/16)
- ULEZCompliant
- 2,995cc
- Auto
- 35,000 Miles
- Petrol
Representative Example
Interest charges
£7,574.80
JAGUAR XJ
Saloon 3.0d V6 XJ50 Auto Euro 6 (s/s) 4dr (2020/20)
- ULEZCompliant
- 2,993cc
- Auto
- 82,431 Miles
- Diesel
Representative Example
Interest charges
£6,131.80
Interest charges
£5,758.39
JAGUAR F-TYPE
Coupe 2.0i R-Dynamic Auto Euro 6 (s/s) 2dr (2017/67)
- ULEZCompliant
- 1,997cc
- Auto
- 64,395 Miles
- Petrol
Representative Example
Interest charges
£6,072.40
JAGUAR XK
Convertible 5.0 V8 Artisan Special Edition Auto Euro 5 2dr (2013/13)
- ULEZCompliant
- 5,000cc
- Auto
- 41,458 Miles
- Petrol
Representative Example
Interest charges
£5,995.00
JAGUAR XJ
Saloon 3.0d V6 Portfolio Auto Euro 6 (s/s) 4dr (2017/17)
- ULEZCompliant
- 2,993cc
- Auto
- 37,916 Miles
- Diesel
Representative Example
Interest charges
£5,899.60
JAGUAR F-PACE
SUV 3.0 V6 S Auto AWD Euro 6 (s/s) 5dr (2016/66)
- ULEZCompliant
- 2,995cc
- Auto
- 60,000 Miles
- Petrol
Representative Example
Interest charges
£5,796.40
JAGUAR F-PACE
SUV 3.0 D300 V6 S Auto AWD Euro 6 (s/s) 5dr (2017/67)
- ULEZCompliant
- 2,993cc
- Auto
- 68,078 Miles
- Diesel
Representative Example
Interest charges
£5,667.40
JAGUAR XJ
Saloon 3.0d V6 R-Sport Auto Euro 6 (s/s) 4dr (2017/17)
- ULEZCompliant
- 2,993cc
- Auto
- 60,000 Miles
- Diesel
Representative Example
Interest charges
£5,564.20
JAGUAR F-PACE
SUV 2.0 P250i R-Sport Auto AWD Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 1,997cc
- Auto
- 58,598 Miles
- Petrol
Representative Example
Interest charges
£4,430.13
Interest charges
£5,100.40
JAGUAR XJ
Saloon 3.0d V6 Portfolio Auto Euro 5 (s/s) 4dr (2015/65)
- ULEZCompliant
- 2,993cc
- Auto
- 37,327 Miles
- Diesel
Representative Example
Interest charges
£4,378.60
JAGUAR XE
Saloon 2.0d R-Sport Auto Euro 6 (s/s) 4dr (2017/67)
- ULEZCompliant
- 1,999cc
- Auto
- 48,968 Miles
- Diesel
Representative Example
Interest charges
£3,554.20
JAGUAR XE
Saloon 2.0d R-Sport Auto Euro 6 (s/s) 4dr (2017/17)
- ULEZCompliant
- 1,999cc
- Auto
- 51,000 Miles
- Diesel
Representative Example
Interest charges
£3,193.00
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
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