FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org
Displaying 1 - 15 of 29 Vehicles
AUDI SQ5
SUV 3.0 TDI V6 Tiptronic quattro Euro 6 (s/s) 5dr (2020/69)
- ULEZCompliant
- 2,967cc
- Auto
- 53,073 Miles
- Diesel
Representative Example
Interest charges
£9,379.00
AUDI RS5
Coupe 2.9 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2017/17)
- ULEZCompliant
- 2,894cc
- Auto
- 29,797 Miles
- Petrol
Representative Example
Interest charges
£9,275.80
AUDI RS5
Coupe 2.9 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2018/68)
- ULEZCompliant
- 2,894cc
- Auto
- 40,000 Miles
- Petrol
Representative Example
Interest charges
£8,990.20
AUDI RS6
Estate 4.0 TFSI V8 Tiptronic quattro Euro 6 (s/s) 5dr (2017/17)
- ULEZCompliant
- 3,993cc
- Auto
- 75,605 Miles
- Petrol
Representative Example
Interest charges
£8,760.40
AUDI RS5
Coupe 2.9 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 2,894cc
- Auto
- 61,000 Miles
- Petrol
Representative Example
Interest charges
£8,245.00
AUDI SQ5
SUV 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 5dr (2018/68)
- ULEZCompliant
- 2,995cc
- Auto
- 50,000 Miles
- Petrol
Representative Example
Interest charges
£7,678.00
AUDI S4
Estate 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 5dr (2017/17)
- ULEZCompliant
- 2,995cc
- Auto
- 32,003 Miles
- Petrol
Representative Example
Interest charges
£7,471.60
AUDI A6
Saloon 2.0 TDI 40 Black Edition S Tronic Euro 6 (s/s) 4dr (2020/70)
- ULEZCompliant
- 1,968cc
- Auto
- 36,561 Miles
- Diesel
Representative Example
Interest charges
£7,290.52
Interest charges
£6,729.40
AUDI S5
Hatchback 3.0 TFSI V6 Sportback Tiptronic quattro Euro 6 (s/s) 5dr (2018/18)
- ULEZCompliant
- 2,995cc
- Auto
- 45,000 Miles
- Petrol
Representative Example
Interest charges
£6,536.20
AUDI E-TRON
SUV 55 Auto quattro 5dr 95kWh (2021/21)
Representative Example
Interest charges
£6,875.82
Interest charges
£6,440.80
AUDI Q3
SUV 1.5 TFSI CoD 35 Edition 1 S Tronic Euro 6 (s/s) 5dr (2020/20)
- ULEZCompliant
- 1,498cc
- Auto
- 47,995 Miles
- Petrol
Representative Example
Interest charges
£7,036.74
Interest charges
£6,389.20
AUDI A6
Estate 2.0 TDI 40 Black Edition S Tronic Euro 6 (s/s) 5dr (2019/69)
- ULEZCompliant
- 1,968cc
- Auto
- 57,154 Miles
- Diesel
Representative Example
Interest charges
£7,450.26
Interest charges
£6,327.40
AUDI S4
Estate 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 5dr (2017/17)
- ULEZCompliant
- 2,995cc
- Auto
- 74,181 Miles
- Petrol
Representative Example
Interest charges
£6,311.80
AUDI S5
Hatchback 3.0 TFSI V6 Sportback Tiptronic quattro Euro 6 (s/s) 5dr (2017/67)
- ULEZCompliant
- 2,995cc
- Auto
- 54,304 Miles
- Petrol
Representative Example
Interest charges
£6,227.20
AUDI S5
Coupe 3.0 TFSI V6 Tiptronic quattro Euro 6 (s/s) 2dr (2018/18)
- ULEZCompliant
- 2,995cc
- Auto
- 66,646 Miles
- Petrol
Representative Example
Interest charges
£6,182.80
FINANCIAL DISCLOSURE
Complaints Procedure
Oakdene Cars Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. We are committed to listening to your feedback and resolving any issues wherever we can. If you wish to complain our aim will be to resolve your complaint as quickly as possible.
A complaint must be submitted within a reasonable timescale, this should, where possible, be within 3 months of the date on which the event or lack of action occurred, or on which you could reasonably be expected to have known about the matter. Your complaint should include as much information as possible including the specific issues you wish to raise, any relevant circumstances you would like to be considered and the outcome sought.
To raise a complaint, please write to us via:
Email: sales@oakdenecollection.co.uk
Postal Address: Acre Ridge Industrial Estate, Alfreton, Derbyshire, DE557RG.
If you remain unhappy with our decision, you have the right to refer the matter to the financial ombudsman service by calling 0300 123 9 123 and asking for advice.
Financial Ombudsman Service (FOS)
We will co-operate fully with the FOS in resolving any complaints made against it and agree to be bound by any awards made by the FOS. We undertake to pay promptly the fees levied by FOS.
The contact details for FOS are:
Address:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Telephone:
0800 023 4567 (free for most people ringing from a fixed line)
0300 123 9123 (cheaper for those calling using a mobile)
+44 20 7964 0500 (if calling from abroad)
Email:
complaint.info@financial-ombudsman.org
Website:
www.financial-ombudsman.org